Privacy Policy

FESTIVAL VOICES LTD are committed to high standards of personal information data protection, in accordance with EU General Data Protection Regulations 2018 (GDPR)

Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, place an order, subscribe to a newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

How we use collected information

Festival Voices may collect and use users personal information for the following purposes:

To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalise user experience we may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
To improve our site we may use feedback you provide to improve our products and services.

Any data collected will be:
a) processed lawfully, fairly and in a transparent manner in relation to individuals;

b) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;

c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

d) accurate and, where necessary, kept up to date; every reasonable step will be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;

e) kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and

f) processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

We use cookies to improve user experience on this site, operated by Wix.com. Cookies are small pieces of data stored on a site visitor's browser, used to keep track of their movements and actions on a site. They cannot be used to personally identify you. You can read which cookies are used by Wix sites here. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so some parts of our site may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We do not sell, trade, or rent your personal identification information to third parties.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contacting us

If you have any questions about this privacy policy, please contact us at info@festivalvoices.com.